Error Message “Windows Cannot Be Installed to This Disk” When Installing Windows* on a 6Gbs/12Gbs Controller RAID Volume

Documentation

Install & Setup

000006825

01/18/2023

What am I seeing?

The system is using legacy BIOS boot mode and has created a RAID volume. During the initial setup of Windows* Server 2008 at the Where do you want to install Windows? page, you see all the available disks (including the RAID volumes created in RAID BIOS Console).

However, the following error message appears: Windows cannot be installed to this disk. (Show details).

The installation of the operating system cannot be completed even if you create a new partition and click Next.
 

Screenshot of the "Where do you want to install Windows?" with the error message highlighted.

Below is the screenshot showing the error details:
 

Error details: Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu.

Why am I seeing it?

One possible reason that can cause this error is that the RAID BIOS is disabled in the controller properties.

You can see if the RAID BIOS is disabled during POST when the RAID is initialized.

Screenshot of POST highlighting when the RAID is initialized

How to fix it

To resolve this problem, you can enable the RAID BIOS using the preboot RAID configuration utilities. The steps to open the utility is different depending on the Intel® RAID controller you are using:

  • For 6Gbs controller (RMS25/RS25 family) such as the RMS25CB080, press [Ctrl] and [G] when Press <Ctrl><G> to enter the RAID BIOS Console is displayed during system power on.
  • For 12Gbs controller (RMS3/RS3 family) such as the RS3DC080, press [Ctrl] and [R] when Press <Ctrl><R> to enter the RAID BIOS Console is displayed during system power on
Note

If you don't see the message to enter the RAID BIOS console, make sure Quiet Boot is disabled.

Below are the steps for 6Gbs controllers such as RMS25CB080 (Intel® RAID BIOS Console 2 Utility):

  1. Select Controller Properties.
    Screenshot of RAID BIOS console indicating location of Controller Properties
  2. Click Next and on the Properties page and identify the Controller BIOS setting:

    Screenshot of RAID BIOS console indicating location of Controller BIOS
     
  3. Change the Controller BIOS setting from Disabled to Enabled.
  4. Click Submit to save the changes.

    Screenshot of RAID BIOS console indicating location of Controller BIOS and submit button
  5. Exit RAID BIOS console and try installing Windows* operating system again.

Below are the steps for 12Gbs controllers such as RS3DC040 (Integrated RAID M BIOS Configuration Utility):

  1. Goto Ctrl Mgmt and check if Enable Controller BIOS is checked. If not, check this setting Enable Controller BIOS

    example image

  2. Click Apply to save the changes.

    example image

  3. Press Esc twice and click OK in the confirmation message to exit Utility and try installing Windows* operating system again.
Note Refer to chapter 5 of the software user guide for Intel® RAID configuration utilities