Supplier Quality
To encourage the drive for excellence, each year we recognize our top suppliers for their products, materials, capital equipment, services, and business practices. Learn more about our EPIC (Excellence, Partnership, Inclusion and Continuous Improvement) program and awards.
This Supplier Quality Portal is the home for Intel supplier quality applications and related information. Its purpose is to increase and improve quality-related communications with our suppliers.
General Links
Supplier QOS Health Assessment
The QOS HA application on supplier.intel.com provides registered suppliers to access to Intel’s assessment of a supplier's quality systems. Supplier users provide responses to gaps with closure plans and record their progress against the closure plans.
Registered supplier users request Intel disposition of non-standard and non-conforming materials through the Supplier Disposition Request (SDR) tool.
Supplier Investigation Request
Intel requests supplier engagement in issue investigation, containment, and resolution through the Supplier Investigation Request (SIR) tool.
The Unified Change Management (UCM) tool provides a method for registered users at suppliers to submit change forecasts for the materials, equipment, and services they provide. They may track Intel’s response and the status of the change request.
The SPC application on the Supplier Presence Site is a document repository to support supplier process control review meetings with Intel.
Electronic Product Data Management (ePDM)
The Product Data Management application provides suppliers access to Intel SPEED drawings and specifications. It also provides a sign-off mechanism for the documents.
On-line reference and training tool for suppliers containing materials (substrate, IHS, quartz, et al) procurement spec visual/mechanical defect pictures and sample photographs illustrating Intel's expectations and requirements.
Intel Learning is Intel’s Supplier Learning Management System. It is accessed through the Supplier Presence Site and provides access to training materials and classes relevant to Intel’s expectations of suppliers.
Suppliers access purchase orders and forecasts, submit advanced shipping notifications and invoices, and track payments through Web Suite.
Helping the World’s Best Get Even Better: The Intel Excellence, Partnership, Inclusion and Continuous Improvement (EPIC) Program
Each year, Intel recognizes the highest-performing suppliers through the EPIC program. A single-level EPIC recognition is given to suppliers who achieve the highest standards of excellence with their Key Strategic Objectives aligned to Intel’s Priorities.
How Do Suppliers Become Part of the Intel EPIC Program?
Intel managers and directors who work with our suppliers on a regular basis identify the best of the best potential candidates and recommend them to the Intel executive team. Management reviews each supplier candidate and determines which are qualified to participate in the EPIC program.
Only select suppliers are invited to join the EPIC program. Out of the thousands of companies that supply Intel with raw materials, equipment, finished goods, and professional services each year, there are a few hundred in the program with a limited number who receive an award.
For more detailed information about the Intel EPIC Program, please contact your Intel account manager or us at EPIC_Program@intel.com.
Registration Self Help
For help registering in the Supplier Presence Site, go to the Supplier Login and Support page. Scroll down to the tabs for Hot Topics, Registration, My Profile, and others. Click on the Registration tab.
Account Management Self Help
For the most up-to-date help on managing your Supplier Presence Site account, visit the Account Management Self Help page. Here you will find links to help you update your email address and other personal data, terminate your account, update your password, request and track access to applications, how to find your company’s EVM (Employment Verification Manager), and how to become an EVM.
Getting Help
The Supplier Presence Site has self-help for many common topics. Supplier users may also submit a request for help from the self-help page.
Passwords are case-sensitive
Please note that your password in the Supplier Presence Site is case-sensitive. If you do not type the case exactly as entered when you created your password, then you will not be able to login.
For example: If your password is spS12Sps$ then entering sps12sps$ will not work. You will need to type in the upper-case S characters as they appear in the password.
E-mail Notifications
Registered users of the Supplier Presence Site may, from time to time, receive e-mail notifications related to the operation of the web site or related to one or more of the applications for which the user is registered. If you do not wish to receive these communications, please send us an email indicating this change of status. (Please remember to include your full name, email address, and a phone number, in case we need to contact you). We will remove your name from all Supplier Presence Site distribution lists. However, by doing so, you will no longer be able to access secure areas of supplier.intel.com including, but not limited to, dynamic applications that you may have used in the past.
Other Issues/Questions
Do you have questions or issues that were not addressed above? Send us an e-mail. We will get your question answered or your problem resolved as quickly as possible. Please include:
- Your full name
- The phone number where we can reach you (including area and/or country code)
- Your email address