Customer Support Options for Discontinued Intel® Optane™ Solid-State Drives and Modules
Content Type: Product Information & Documentation | Article ID: 000024320 | Last Reviewed: 03/14/2025
We have discontinued the following products. They have reached their End of Life (EOL). Available support options include:
| End of Interactive Support (EOIS) | Products that have reached their End of Interactive Support (EOIS) no longer have technical support available through Intel Customer Support. Self-service support content may be available. Click on the product name to view available content. |
| Product | Status | Effective Date | Product Discontinuance Notice |
| Intel® Optane™ SSD 8 Series | EOIS | EOL: January 14, 2021 EOIS: May 29, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ SSD 9 Series | EOIS | EOL: January 15, 2021 EOIS: March 15, 2024 | EOL: View notice EOIS: View notice |
| Product | Status | Effective Date | Product Discontinuance Notice |
| Intel® Optane™ SSD DC P4800X Series (1/2 Height) | EOIS | EOL: January 27, 2023 EOIS: March 15, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ SSD DC P4801X Series (M.2) | EOIS | EOL: August 18, 2022 EOIS: March 15, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ SSD DC P4800X Series (2.5in) | EOIS | EOL: March 22, 2024 EOIS: December 31, 2024 | View notice |
| Intel® Optane™ SSD DC P4801X Series (2.5in) | EOIS | EOL: March 22, 2024 EOIS: December 31, 2024 | View notice |
| Intel® Optane™ SSD DC D4800X Series | EOIS | EOL: March 22, 2024 EOIS: December 31, 2024 | View notice |
| Intel® Optane™ SSD P1600X Series | EOIS | EOL: March 22, 2024 EOIS: December 31, 2024 | View notice |
| Intel® Optane™ SSD DC P5800X Series | EOL | EOL: March 22, 2024 EOIS: December 31, 2025 | View notice |
| Intel® Optane™ SSD DC P5810X Series | EOL | EOL: March 22, 2024 EOIS: December 31, 2025 | View notice |
| Product | Status | Effective Date | Product Discontinuance Notice |
| Intel® Optane™ Memory Series | EOIS | EOL: August 5, 2019 EOIS: May 29, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ Memory M10 Series | EOIS | EOL: January 13, 2021 EOIS: March 15, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ Memory H10 with Solid State Storage | EOIS | EOL: September 8, 2022 EOIS: January 17, 2024 | EOL: View notice EOIS: View notice |
| Intel® Optane™ Memory H20 with Solid State Storage | EOIS | EOL: September 8, 2022 EOIS: January 17, 2024 | EOL: View notice EOIS: View notice |
| Product | Status | Effective Date | Product Discontinuance Notice |
| Intel® Optane™ Persistent Memory 100 Series | EOL | EOL: June 29, 2023 EOIS: June 30, 2025 | EOL: View notice EOIS: View notice |
| Intel® Optane™ Persistent Memory 200 Series | EOL | EOL: June 26, 2024 | View notice |
| Product | Status | Effective Date | Announcement Notice |
| Intel® Memory and Storage Tool | EOL | March 31, 2025 | View announcement |
| Intel® SSD Firmware Update Tool | EOL | March 31, 2025 | View announcement |